The Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communication server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones.

The OmniPCX Enterprise Communication Server combines traditional telephone functions with support for Internet-based telephony and multimedia communication to create rich call-handling applications that deliver world-class business telephony features for medium, large, and very large sized companies. This suite of unified communication applications, includes a Web softphone, along with unified messaging and personal assistant applications.


Unified communications applications provide access to all communications services from any location, any device (e.g., GPRS mobile phones, digital and analog phones, Web browsers, PDAs, etc.).

Web softphone improves real-time communication flow, providing access to corporate directory, messaging systems, third-party CRM/ERP applications, etc.

Open, flexible system with an independent infrastructure, enabling the integration of all existing IT resources and ensuring the system can evolve as needed.

Standards-based solution optimized for multi-site and distributed environments, providing advanced services all across the organization, including branch offices and teleworkers.